Last updated: January 30, 2026
At Papayyya, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered business execution platform.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
When you create an account, we collect:
We automatically collect information about how you use our Service, including:
For paid subscriptions and marketplace transactions, we collect:
Note: We do not store your full credit card information. Payment processing is handled by secure, PCI-DSS compliant third-party payment processors.
When you communicate with us or use our messaging features, we collect:
If you register as a service provider/partner, we collect additional information:
We use cookies and similar tracking technologies to:
You can control cookies through your browser settings, but this may affect your ability to use certain features of our Service.
We use your information to provide, maintain, and improve our Service, including:
We analyze usage data to improve our Service, develop new features, and enhance AI capabilities. This includes:
We use your contact information to:
We may use your information to:
We do not sell your personal information. We may share your information only in the following circumstances:
We share information with trusted third-party service providers who help us operate our Service, including:
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
When you use our marketplace features, we share necessary information with service providers/partners to facilitate transactions, such as task requirements and contact information (as needed for service delivery).
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
We may share your information with your explicit consent or at your direction.
We implement industry-standard security measures to protect your information:
Security Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of becoming aware of the breach.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security measures.
Depending on your location, you may have certain rights regarding your personal information. We respect these rights and will help you exercise them:
You have the right to request access to the personal information we hold about you. You can view and download much of this information directly from your account settings.
You can update and correct your personal information at any time through your account settings. If you need assistance, please contact us.
You can request deletion of your account and personal information. We will delete your information, subject to legal obligations to retain certain data (such as transaction records for tax purposes).
You can request a copy of your data in a machine-readable format. We will provide your data in a structured, commonly used format.
You can object to certain processing of your personal information, such as marketing communications. You can opt out of marketing emails at any time using the unsubscribe link in our emails or through your account settings.
Where we rely on your consent to process your information, you can withdraw that consent at any time. This will not affect the lawfulness of processing before you withdrew consent.
To exercise your rights: Please contact us at privacy@papayyya.com or through your account settings. We will respond to your request within 30 days, or as required by applicable law.
We retain your personal information for as long as necessary to:
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes. Some information may remain in our backup systems for a limited period before being permanently deleted.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
Your continued use of our Service after such changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
For users in the European Union, you also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your privacy concerns adequately.
By using Papayyya, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.